My package says “ arrival at processing center(US ORD). That was about 2 months ago and I was hoping you could help me figure out what processing center it is at. I assume ORD means Orlando so I wanted to confirm that and find out which carrier had it. UPS? USPS? Something like that. Thanks. AS841092008CN

Hi
When tracking an item i ordered in October it says it arrived in Australia at the Arrival parcel processing center from China on December 9th, 2019 and it is still saying the same thing 2 months later. How can i contact the center as these were xmas presents for my children?
Kind regards,
Samantha

UJ491095721CN is the number I was given for my package. It was posted as arriving at the San Francisco secondary processing center on 26.6.20. It has now been 1 1/2 months and no one can tell me where the package is or if it has even arrived. It would be nice to know if it has at least arrived in the USA or if I am being scammed. I can understand if it can not be delivered because of COVID Virus but it should at least be in the system if it is in SF. I would really appreciate an answer.