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Package information missing


UJ491095721CN is the number I was given for my package. It was posted as arriving at the San Francisco secondary processing center on 26.6.20. It has now been 1 1/2 months and no one can tell me where the package is or if it has even arrived. It would be nice to know if it has at least arrived in the USA or if I am being scammed. I can understand if it can not be delivered because of COVID Virus but it should at least be in the system if it is in SF. I would really appreciate an answer.

1 Answer(s)

Hi Jay1,

It has been stuck at the US second processing center since June 26. To my experience, if it couldn't be delivered within ten days after it's there, it will be returned back or still stuck there. This may be caused due to the address problem. You'd better contact the seller to reflect the problem and give you a solution as soon as possible.

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