Parcel sitting in processing center for 2 months

Asked by Samantha | 2/18/2020 7:33:20 PM

Hi
When tracking an item i ordered in October it says it arrived in Australia at the Arrival parcel processing center from China on December 9th, 2019 and it is still saying the same thing 2 months later. How can i contact the center as these were xmas presents for my children?
Kind regards,
Samantha

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1 Answer(s)

Daisy 2/18/2020 9:27:37 PM

Hi Samantha,

If it's alareay in Austrlia, the parcel will be delivered by Australia Post. You can contact Australia Post to check it.

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