If you don't get it, you need to contact the seller to ask for the new tracking number in South Africa. Then, use the number to check with South Africa Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
Package AQ019233792CN shows on tracking that it has been delivered, but I haven’t received it. Please could you provide proof of delivery/signature and details as to where it has been delivered?
LZ588792186CN From China to Germany System Shows "Item presented to customs". Also " customs process finished". After that your tracking shows "Delivered", but that is wrong. I was at home and nobody delivered any package! Also no further information received. Would you please be so kind to check where my package is and at which address it was delivered and who did sign? Since weeks nothing changes at your tracking Information Thanks
If you don't get it, you need to contact the seller to ask for the new tracking number in South Africa. Then, use the number to check with South Africa Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.