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Hello!
Your tracking system shows that my package is in Bulgarian Post and "The shipment is not traceable, Only registered shipment is tracked". This status is the same for at least 45 days.
It seems it is stuck. Is there anyway to know about my package? I am from Brazil and my package should come to Brazil, not to Bulgaria.
Thank you in advance for your help and attention.

1 Answer(s)

user
Hi Alessandra Minali,

In this case, you need to contact the seller to reflect the problem and let the seller open a case from the courier to check it for you.

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