It's been 20 days since the package was sent from Kazakhstan to Suzhou, China. It's showing that package left Kazakhstan on 18 of January. So can you provide information of its currrent location ?

Good morning. Almost a month ago I placed an order on a website and it was deposited in china post on April 5. To this day I have no information about where my order is. When I enter the tracking number in any locator, no information appears. I would like to know more information about my order, where it is. because it seems very strange to me that in such a long time there is no information. thanks for your attention. the tracking number is: LY699405318CN. I would like to receive information by mail Thank you.

Why isn’t any tracking information coming up for the tracking number provided. I was provide with this from a supplier in August, still no information. What like to find out the tracking information on my package