Can my package be rerouted back to Canada?

Asked by Jenn Ly | 11/13/2018 11:05:32 PM

There was a mistake at Canada post. They did not read the packaging information. On my China Post Packaging Fapiao/Receipt, tracking number CP340113785CN, it said item is to be redirected to another address. Instead of redirecting the package, they are sending it back to sender. As I am the sender and not in China, what can I do? It is currently on route back to China.

Thanks

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1 Answer(s)

Daisy 11/14/2018 5:17:52 AM

Hi Jenn Ly,

Do you have a friend in China to get the package for you once it's returned back? As the package is on the way to China now, it couldn't be back again to you. You'd better let your friend to help you get it and send it again to you.

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