Hello. I order item from AliExpress. There has been no change in shipping status since July 14, 2021. Canada Post tracking says:
1:01 pm
International item has left originating country and is en route to Canada
Cnshad, China

AliExpress tracking on website says item has reached destination and is in transit. Can you please let me know where package is and how much more delay? From China to Canada? Thanks so much.

Checked with singpost the item was handed over to China Postal and was able to check previously on the system and suddenly it is gone from he system and indicate cannot be found if this item is being taken by the custom and not going to be returned, i would like a statement from your side so i can proceed to get a refund

Hello ... I have a package that was shipped through China Post to Canada and then subsequently to our Community Box by Canada Post. It did not arrive as identified on both China Post tracking and Canada Post tracking. In speaking with Canada Post they have advised that they can only investigate delivery issues within 3 business days of the delivery date and that time has passed. So I need to contact the sender as any further action will have to be initiated by the sender of the item. Any ideas how I would open a ticket up with China Post. Thanks in advance.