Cant find information about parcel weight

Asked by Egor | 1/4/2023 12:05:05 AM

I have a problem with RM351720821HK. In my russian post tracking service i saw that this parcel weight 68gramms but all items in this parcel should weight at least 633 gramms. I think that the service that was in charge of sending my parcel cheated and didn't send the whole order. Can you give me details about the exact weight of my order?

You may get the answer from the following articles:

What Are the Reasons That Cause the Loss of Parcels?

Why is my package stuck in transit for so long?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 1/13/2023 1:57:34 AM Reply

Hi Egor,

You need to contact Hong Kong post to check the weight for you. Or, contact the sender to provide you with the proof of the weight information.

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