Can't find package!!!!

Asked by debbiedeb0831 | 2/12/2026 3:31:07 PM

At 4:30 pm yesterday I received a text from Walmart letting me know the package was delivered yesterday at 5:08pm.... ???? Package nowhere to be found!!!!! Please advise and investigate driver

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 2/13/2026 5:13:40 AM Reply

Hi debbiedeb0831,

We are only a third-party global logistics information aggregation platform and could only provide you with the tracking information. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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