CY731497187DE - awaiting tax payment
Asked by René Frost |
0
Hello,
I am contacting you regarding a return shipment that is currently being held by customs in China due to an outstanding customs/tax fee.
According to the tracking information, the parcel status shows “awaiting user tax payment” and the shipment cannot be forwarded to the destination until this fee is paid. The parcel is a return shipment from Germany back to China.
Could you please let me know:
How and where the required customs/tax fee can be paid?
Whether payment can be made online or only at a local post office/customs office?
Which reference number or documents are required to complete the payment?
Tracking number: CY731497187DE
Thank you very much for your support. I would appreciate your guidance so the shipment can be released and delivered as soon as possible.
Kind regards,
René
I am contacting you regarding a return shipment that is currently being held by customs in China due to an outstanding customs/tax fee.
According to the tracking information, the parcel status shows “awaiting user tax payment” and the shipment cannot be forwarded to the destination until this fee is paid. The parcel is a return shipment from Germany back to China.
Could you please let me know:
How and where the required customs/tax fee can be paid?
Whether payment can be made online or only at a local post office/customs office?
Which reference number or documents are required to complete the payment?
Tracking number: CY731497187DE
Thank you very much for your support. I would appreciate your guidance so the shipment can be released and delivered as soon as possible.
Kind regards,
René