delay of the delivery

Asked by sisyphe | 10/13/2018 5:21:46 AM

i sent a letter from morocco to shanghai, it says it's delivered but my friend says she didn't get it until now, please can you check where is my letter RR896108269MA

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3 Answer(s)

Daisy 10/13/2018 9:56:18 PM

Hi sisyphe,

Tracking information shows it was delivered on September 7. You'd better let your friend check her message from phone to see if she received some notice to pick it somewhere on the day or call China Post service number 11183 to check where it was delivered.

Tracking information:
2018-09-07 17:09:53 -- delivered, Shanghai
2018-09-07 09:32:54 -- delivery attempt, Shanghai
2018-09-06 13:07:26 -- packaged at inward office of exchange, Shanghai
2018-09-05 15:10:19 -- arrival at inward office of exchange, Shanghai
2018-08-30 08:35:00 -- Morocco

Laura 10/15/2018 6:03:53 AM

No encuentro mi pedido desde hace 4 meses,su número es lz518819647cn , podrían ayudarme ?

Daisy 10/16/2018 6:30:13 AM

Hi Laura,

There is no tracking information in tracking system. If a package doesn't reach you within 4 months, it must be lost. You'd better contact the sender to give you a solution.

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