Delivered to wrong address

Asked by Ahart | 3/23/2023 7:38:48 AM

Re: tracking number : AS750045727CN
Tracking says my parcel was “successfully delivered” on March 18,2023. However, there is no parcel at my address. (It is now march 23,2023 and still nothing). Delivery address is correct on order. Who is the Canadian distribution company you used? And how do I track this parcel in Canada? This tracking number does not work with Canada Post.

You may get the answer from the following articles:

Wrong parcel address. How to change it?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 3/28/2023 2:12:15 AM Reply

Hi Ahart,

You need to contact the seller to ask for the new tracking number in Canada. Then, use the number to check with Canada Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

My order was delivered to a wrong address (6 replies)

Hi,
I placed this order from a seller via DHgate & it should have been delivered to my address 31 Archer Drive, Cheswick Green, Solihull, B90 4LG, UK, however it was delivered on 11th June via Royal Mail to a wrong address in UK, the seller has closed his store more than 2 weeks ago & I can not contact him by any means, I appreciate if you can help, at least I want to know if he has given you my address & accordingly it is the fault of Royal mail to deliver the parcel to a wrong address, or the seller gave you a wrong address & in that case, I can get refunded by DHgate.
Regards

Delivered to Wrong Address (2 replies)

LY865093825CN
I ordered a package and put down the correct delivery address. In an email receipt the address was correct. It was delivered to the wrong address. I can’t contact the original seller or China Post because I only speak english. Hopefully you have the resources to find more insight about this event.

Wrong address (1 reply)

Good day. The USA Carrier has delivered to the wrong address. Can you please inform them to pick up and deliver to the right address as per my order? Thank you. Regards. Chris de Roo. +1 615 812 7649