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Delivered to wrong address

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AM221325189CN shows delivered to Illinois. This was supposed to go to Kansas. How do I get my package or refunded for the purchase?

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My order was delivered to a wrong address (9 replies)

Hi,
I placed this order from a seller via DHgate & it should have been delivered to my address 31 Archer Drive, Cheswick Green, Solihull, B90 4LG, UK, however it was delivered on 11th June via Royal Mail to a wrong address in UK, the seller has closed his store more than 2 weeks ago & I can not contact him by any means, I appreciate if you can help, at least I want to know if he has given you my address & accordingly it is the fault of Royal mail to deliver the parcel to a wrong address, or the seller gave you a wrong address & in that case, I can get refunded by DHgate.
Regards

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LY865093825CN
I ordered a package and put down the correct delivery address. In an email receipt the address was correct. It was delivered to the wrong address. I can’t contact the original seller or China Post because I only speak english. Hopefully you have the resources to find more insight about this event.

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