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Delivery problem


In the tracking of the waybill AQ059001465CN you mark it as delivered, but personally I have not received anything at my address, can you prove that the package was indeed delivered to the correct address?
how you can help me with this problem

1 Answer(s)

Hi Juan Carlos Pinzon,

Sorry, we could only see it was delivered. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

Problem encountered during delivery attempt (1 reply)

Hello, amazon tells me that China Post has encountered a problem while attempting to deliver my package. I am told to contact you. My order number is 701-7294568-4539461. Why is there a problem with my delivery?

Thank you for your help,
Have a nice day

What is the delivery problem? (1 reply)

What is the problem with delivery of parcel with tracking code: CY906922603DE
Is there a problem with the correct address?
The right address is:
Huizhou Beimatech Limited
41 Li Cheng Rd, Qiu Chang Town, Hui Yang District, Hui Zhou City, China 516200
Attention: SARAH
Phone: +86 15989891425

delivery problem (0 reply)

re: LR010051130CN problem attempting delivery. Where was it attempted? If at the physical address, I need to know what day it is scheduled so that I can open the gate Please help us make it happen. Thank you. K'

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