Hi Sariet Berdieva,

Is the destination city Shenzhen? If so, it's not normal. It has left China and is on the way back to your country now.

Number: RX154934423DE
Package status: In transit
2020-10-09 06:31, Shanghai, has been handed over to the airline transport.
2020-10-02 15:36, Shanghai, leave Shanghai International Terminal, next stop Shanghai Exchange Station (transit)
2020-10-02 11:47, Shanghai, Shanghai International Terminal has been exported directly.
2020-10-01 07:21, Shanghai, arrived at the Shanghai Wanggang Mail Processing Center (by transfer)
2020-09-30 05:24, Guangzhou City, leave the Guangzhou Jianggao Processing Center, the next stop of the Shanghai Wanggang Mail Processing Center (transit)
2020-09-28 18:10, Guangzhou City, To reach Guangzhou International Center (transit)
2020-09-28 15:25, Shenzhen, leave the Shenzhen Swap Bureau, the next stop Guangzhou International Center (transfer)
2020-09-15 07:02, Shenzhen, to the Shenzhen Mail Processing Center (by transfer)
2020-09-13 23:04, Shanghai, leave the Shanghai Wanggang Mail Processing Center, the next stop , Shenzhen Mail Processing Center (transfer)
2020-09-12 23:11, Shanghai, arrived at the Shanghai Wanggang Mail Processing Center (by transfer)
2020-09-02 12:42, Sydney, Sydney has been exported straight.
2020-09-01 14:18, Sydney, leaving the Overseas Export Swap Bureau (not yet arriving at China Post)
2020-09-01 14:18, Australia, Australia has been accepted.
2020-09-01 14:18, Germany, Germany has been accepted.
2020-09-01 14:18, Sydney, leave the Sydney Processing Centre.

Yes, the address I gave was Shenzhen. I ordered a package from Australia, it came to China and was given to your company. It went from Shenzhen to Shanghai and now as I understand it's on its way back to Australia. I didn't receive any notifications when it was in Shenzhen, that's very disturbing.

Hi Sariet Berdieva,

You need to call China Post service number 11185 (Chinese language) to further check it.