It has been stuck at the customs of Ningbo since September 6. You need to contact the seller to reflect the problem and check it for you as soon as possible.
Hello, I am sending a parcel to China with shipment number CY286806193DE, and the parcel is in customs for the last 3 months. I understand the customs declaration materials should be submitted. But the customs declaration forms stating the details you mentioned in the last answer (importer details, goods description, value...) is attached on the surface of the parcel in an envelope. The DHL asked us - the sender - to provide these details when we sent the parcel. Could you please check the parcel again and see the documents attached. Is there any other problem with the package?
Dear Daisy, I am sending a parcel to China with shipment number CY286806193DE, and the parcel is in customs for the last 3 months. I understand the customs declaration materials should be submitted. But the customs declaration forms stating the details you mentioned in the last answer (importer details, goods description, value...) is attached on the surface of the parcel in an envelope. The receiver asked us - the sender - to provide these details when we sent the parcel. Could you please check the parcel again and see the documents attached.
Hi my parcel with tracking ID CM419783481IN was sent back. As shown the details are seen only till 17 Jan and the onwards details are not there. So I just want to know further details about the item
It has been stuck at the customs of Ningbo since September 6. You need to contact the seller to reflect the problem and check it for you as soon as possible.