ePacket not arrived. Please help

Asked by Giovanni | 12/19/2019 4:29:04 AM

Hi, I ordered a package on 2019-11-29. The package was to arrive on 2019-12-16 but has not yet arrived. It was shipped with ePacket
Tracking Number: LL886980397CN
Despatch from Sorting Center (GuangDongShengGuangZhouShi 51040034) at 2019-12-07 10:31:31
Timing Site Status
2019-12-04 19:16:00 GuangDongShengGuangZhouShi 51010100 Posting
2019-12-04 19:41:57 GuangDongShengGuangZhouShi 51010100 Despatch from Sorting Center
2019-12-05 02:58:55 GuangDongShengGuangZhouShi 51040034 Despatch from Sorting Center
2019-12-05 06:13:53 GuangDongShengGuangZhouShi 51040034 Arrival at Sorting Center
2019-12-07 10:31:31 GuangDongShengGuangZhouShi 51040034 Despatch from Sorting Center

After that I have no more news. Where is my package?

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7 Answer(s)

Daisy 12/19/2019 7:41:24 AM

Hi Giovanni,

Your package is returned back because it didn't pass the security check. It's stuck in Guangzhou now. You need to contact the seller to reflect the problem and give you a solution if you couldn't receive them within the promised time.

Number: LL886980397CN
Package status: In transit
Country: China -> Italy
019-12-07 02:03, Guangzhou City, "Guangzhou International" return, note: security return
2019-12-05 06:40, Guangzhou, delivered to air transport
2019-12-05 04:34, Guangzhou, arriving at Guangzhou Exchange Station
2019-12-05 04:26, Guangzhou, leaving Guangzhou International, the next stop , Guangzhou Exchange Station
2019-12-05 00:50, Guangzhou, Guangzhou International has been exported directly sealed
2019-12-04 19:41, Guangzhou City, leaving the International Express Flower Land Bay, the next stop , Guangzhou International
2019-12-04 19:16, Guangzhou City, "International Express Flower Land Bay Collection Department" has received

David 4/14/2020 4:39:13 AM

Hey, any problem with my package. Im waiting for 2 mounth. The number is LO897289871CN

Daisy 4/14/2020 6:58:57 AM

Hi David,

It's in transit to Portugal now. You can not know the exact situation when it's in the middle locations. It usually takes about 30-60 days to reach and there will be further update when it arrives under the effect of coronavirus.

Waiting 4/27/2020 10:54:42 AM

Can you track my package. No new updates, and I’m wondering if it’s even coming.

Kim 4/27/2020 11:15:32 AM

Can you track? No movement in a month. I think it’s got returned

Daisy 4/28/2020 2:26:56 AM

Hi Kim,

It's still stuck in China now. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

Discreet_Hobo 5/7/2020 12:07:52 PM

I've been waiting for my ePacket delivery since April 12, 2020, and I have been waiting for 25 days. My tracking code is LY140219698CN, could you tell me where it is?

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