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ePacket. Where is it now? China or Canada

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LM717686180CN. Tracking said parcel on plane and plane arrived on July 29, 2021. Then it stated again that plane arrived on July 31, 2021. Then, tracking stopped. ePacket can be tracked on Canada Post if it has been handed to Canada Post for Customs clearing and local delivering. But Canada Post tracking shows: still waiting for parcel to arrive. Usual ePacket tracking should show the Canadian city that parcel arrived at and also that it was handed to Canada Post or local receiving carrier, if parcel has truly arrived in Canada, and not just plane has landed. Today is August 17, more than 2 weeks after plane has landed. But still no information of the parcel whereabout. Where is my parcel? Is it still stuck in airport in China? What can I do now? I have already alerted Seller. But Seller kept saying just wait. What should Seller do? Is parcel lost?

1 Answer(s)

user
Hi Still-waiting,

It's in the middle location and hasn't arrived in Canada now. You'd better wait for more days to see it arrives in Canda. To my experience, it takes about another 15-30 days to reach.

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