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Epacket Status remain the same after 20 Days

Asked by Vincent Tan | 10/7/2020 1:42:40 AM

Hi,
Good afternoon. This is my epacket tracking number, LY452290508CN.
Could you please help me as after 20 days, the status of my parcel is still the same as "handed over to airlines", and why is it still at Shanghai?


I thought usually it will take about 10 days to leave China?

Could there be a problem?
I actually thought epacket will only take 20 days for a parcel to deliver from China to USA?

Thank you so much for your help.

Vincent

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4 Answer(s)

Daisy 10/8/2020 6:35:03 PM

Hi Vincent Tan,

Due to the affect of coronavirus, most of the packages usually take about 40-80 days to be delivered to US. I suggest you wait for more days to get update.

Vincent Tan 10/9/2020 2:48:32 AM

Hi Daisy,
Thank you for your reply.
I understand that Covid - 19 has affected many shipments. My concern is, is my parcel still in Shanghai or already left and in transit to USA?

Why is it that my other parcels sent at the same time already despatch at USA for local deliveries but not this one?
Once again thank you for your help.

Daisy 10/11/2020 8:42:55 PM

Hi Vincent Tan,

It has left China and should be stuck at the customs of US now.

BibiGiam 12/14/2020 12:34:54 AM

Please help me understand where is my order!! It should be arrived in the Netherlands 2 weeks ago but the last update is from November 24th!! Please help me! LZ484793603CN

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