Estimate of delivery.

Asked by Nsubuga Ibrahim | 8/26/2016 10:20:02 AM

I purchased commodities from China and were posted through your post office on 26/06/2016. But it has been 63days and I no longer receive any updates about the package. So can you please send me any information about this package numbered RH324104502CN to the above email. Looking forward to receiving a positive response.

4 Answer(s)

Danny 8/27/2016 6:51:06 PM

It left Shanghai on June 26th and no more information about it in China Post tracking system.

You should ask the seller what kind of ways he uses to deliver the package? By air or by ship. In general, if they are sent by China Post air mail service, it should be arrived within 20 days. If by ship, 40 – 70 days are needed. I suggest you wait a week more and if you still doesn't recieve it, you should open a case to the seller and ask for your money paid back.

Nsubuga Ibrahim 9/1/2016 11:27:47 PM

Hello China Post, can you please send me the address information indicated on the package numbered RH320635394CN because it seems I was tracking a wrong package that isn't mine. You can as well find and send me the right number to my package with the following information.
Country: UGANDA
Zip code:
Tel/Mobile: +256 701 362526
Your help is highly appreciated.

Danny 9/2/2016 5:41:28 AM

Hi Nsubuga Ibrahim,

I think the package is yours. The destination for the package is KAMPALA, Uganda.

The latest tracking information shows on August 30, the package arrived at KAMPALA and the carrier tried to sent it to you on August 31st. I'm not sure if you have got it. If you don't get it, you'd better contact Uganda Post by calling (256) 414 -255511.

Nsubuga Ibrahim 9/2/2016 9:38:39 AM

Please give me the address details indicated on the package because I was told it was addressed to another person but not me. Send me the address indicated then I contact the person who received the package.

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