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Express mail sent out a month ago....

Asked by ieva | 8/21/2020 4:13:15 AM

My EXPRESS mail containing documents was sent out a month ago and I still have not received it or got any updates. Tried calling China post - people providing English language services don't speak English.
Sender also tried to get information about the location of my documents - nothing
Where are they???? I understand that Covid-19 makes things slower, but more than a month for a service that usually takes less than a week??? really????
tracking nr EA525732597CN
if it's lost, then just say so. I don't want to hear "wait longer" anymore

1 Answer(s)

Daisy 8/22/2020 10:37:52 PM

Hi ieva,

It's still in China waiting for the flight now.

Number: EA525732597CN
Package status: In transit
Country: China -> Lithuania
2020-08-21 16:30, The airline is on the air.
2020-08-19 21:04, Arrive at your destination airport.
2020-08-19 08:30, The airline is on the air.
2020-07-26 13:48, Received by the airline.
2020-07-25 20:59, Beijing, has been handed over to the airline transport.
2020-07-25 19:00, Beijing, leave the Beijing International Tianyu Processing Center, the next stop, Beijing International Mail Exchange Station (transit)
2020-07-25 15:57, Beijing, "Beijing International Tianyu Treatment Center" has been exported straight seal.
2020-07-25 05:19, Beijing, Arriving at The Beijing Xinshun Processing Center (transit)
2020-07-24 11:20, Hangzhou City, Leaving Hangzhou Kanshan Processing Center, Next Stop , Beijing Xinshun Processing Center
2020-07-23 14:47, Hangzhou City, Arrive at Hangzhou Mail Processing Center
2020-07-22 21:19, Hangzhou, Export Customs/Release.
2020-07-22 01:33, Hangzhou City, sent to the export customs.
2020-07-21 19:31, Hangzhou City, leave The West Lake of Hangzhou to deliver the West Lake Mark Express, the next stop of the Hangzhou International Processing Center
2020-07-21 15:23, Hangzhou City, "Hangzhou West Lake Delivery West Lake Standard Express" has been received

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