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My package EP456859961NZ has been stopped at boarder and don't no the reason why

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1 Answer(s)

user
Hi Jamie Marino,

It's in Guangzhou waiting for the receiver to submit customs declaration materials or go through return procedures now. You need to contact the receiver to do that.

Order number: EP456859961NZ
Package status: In transit (25 days)
Country: New Zealand -> China
2024-04-09 13:06 Guangzhou City, you need to submit customs declaration materials or go through return procedures
2024-04-08 10:26 Guangzhou City, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2024-04-08 10:25 Guangzhou City, the mail arrived at [Guangzhou International Exchange Bureau]
2024-04-08 10:21 Guangzhou City, customs clearance in progress
2024-04-07 21:24 Guangzhou City, delivered to import customs
2024-04-06 10:55 Sent to carrier
2024-04-04 08:53 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2024-04-04 08:03 Arrive at the Overseas Export and Exchange Bureau
2024-03-30 10:24 【NZ】Received
2024-04-07 21:24 China,Guangzhou, Held for clearance, Your item is currently being held for clearance
2024-04-07 21:24 China,Guangzhou, With border agency, Your parcel is with overseas border agencies for processing.
2024-04-07 21:23 China,Guangzhou, International arrival, Your item has arrived at its country of destination
2024-04-05 15:10 In transit with airline, Your item is being transported by the airline to its overseas destination
2024-04-04 23:30 New Zealand, In transit with airline, Your item is being transported by the airline to its overseas destination
2024-04-04 23:07 New Zealand, In transit with airline, Your item is being transported by the airline to its overseas destination
2024-04-04 08:53 New Zealand,Auckland, International departure, Your item has been processed and cleared for transit to its country of destination
2024-04-04 08:03 New Zealand,Auckland, Processed at outbound depot, Your item has arrived at the outbound mail centre and is being prepared for sending overseas
2024-03-30 10:24 Rotorua (Rotorua Depot), Picked up/Collected, Your item has been collected and is in transit to the outbound mail centre

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