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frozen tracker

Asked by juniocruz | 12/2/2020 9:56:43 PM

my package CP361217715CN to Brazil, (SAL) 60days and yet no arrived on my country...
bicycle frame, MTB
2020-09-18 北京市, 已交承运商运输

please help me

1 Answer(s)

Daisy 12/4/2020 10:16:01 PM

Hi juniocruz,

It usually takes about 30-60 days to have update showing it arrives in Brazil after it was delivered to air transport. As it has been over two months, it's not normal. You need to contact the seller as soon as possible to get refund.

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