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Has been over 2 months returned package.

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Hello, I sent a package to China on 11/30/2020 and stayed in customs till January 18th. Is the package on its way back to me ? My tracking number is RF216083493ES. I asked a question here and was told the package would arrive back in Spain usually within 2 months. It has been over 2 months since the package left China to be returned to Spain and I have had no updated. I am beginning to think it is lost. What next steps can I take to locate my package ?

Thank you


Thank you

1 Answer(s)

Hi Pdelaney,

If you still don't receive it, you need to contact Correos Spain to ask for compensation.

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