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Have not received my package. How to I rectify this problem.

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Tracking number: ZC41528603699
It appears that there is a claim that there was an attempt to deliver this item. I'm retired and home most of the time. We have a central office where there is someone there daily. I never received any notification that a delivery was attempted. Looks like the package has been returned to Los Angeles. Lastly, why is there a signature requirement for a $30 item? Thank you. John

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1 Answer(s)

user
Hi John P Glismann,

The package is not normal. It may be lost. You need to contact the seller to get a solution as soon as possible.

Tracking Number: ZC41528603699
Package Status: Failed Delivery (40 days)
Country: China -> United States
August 17, 2025, 9:06 AM, Los Angeles, CA Distribution Center, Shipment Arrived at [US CO]
August 17, 2025, 3:33 AM, Los Angeles, CA Distribution Center, Shipment Departed from [US CO]
August 16, 2025, 8:29 PM, Los Angeles, CA Distribution Center, Shipment Handed Over to Carrier
2025-08-15 19:18 AVONDALE, AZ 85323, Shipment Arrival Processing Center [US CO AVONDALE, AZ 85323]
2025-08-13 11:25 BASALT, CO 81621, Delivery failed, waiting for return to warehouse or shipper.
2025-08-13 11:22 BASALT, CO 81621, Delivery failed, [Address is ominous, no phone, phone number is wrong]
2025-08-13 10:25 BASALT, CO 81621, Delivery failed, [Address is ominous, no phone, phone number is wrong]
2025-08-13 08:04 BASALT, CO 81621, Shipment Arrived at the Delivery Point [US CO BASALT, CO 81621]
2025-08-12 06:26 DENVER CO DISTRIBUTION CENTER, Shipment Arrived at the Processing Center [US CO]
2025-08-12 03:23 AURORA, CO 80018, Shipment Departure Processing Center [AURORA, CO 80018]
2025-08-12 02:29 AURORA, CO 80018, Shipment Arrived at the Processing Center [US CO AURORA, CO 80018]
2025-08-11 04:15 LOS ANGELES CA DISTRIBUTION CENTER, Shipment Departed from the Processing Center [US CO]
2025-08-10 02:51 LOS ANGELES CA DISTRIBUTION CENTER, Handed over to carrier for transportation
2025-08-07 23:14 US, Destination Transshipment [US]
2025-08-04 04:21 US, Destination Country Customs Clearance Completed [US]
2025-08-03 17:49 US, Arrival [AIR]
2025-08-03 05:39 SZX SZX, Departure [SZX]
2025-08-02 17:41 SHENZHEN, Trunk Line Transit
2025-08-02 06:13 China Customs SZX, Export Clearance Completed [China Customs SZX]
2025-08-01 21:59 China Customs The express shipment arrives at the origin customs [China Customs] and waits for customs clearance
2025-08-01 20:45 Shenzhen, Express Departure Processing Center [Shenzhen]
2025-08-01 20:35 Shenzhen 51800015, mail leaving [Shenzhen International Hong Kong Express Business Department] and is being sent to [Guangzhou Commercial Center]
2025-08-01 20:34 Shenzhen 51800015, the mail has been sorted at [Shenzhen International Hong Kong Express Business Department] and is ready to be sent
2025-08-01 20:31 Shenzhen, Shipment Arrival Processing Center [Shenzhen]
2025-08-01 20:09 Shenzhen 51800015, China Post has received mail

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