Items not received

Asked by Michael | 6/18/2019 12:30:24 PM

Tracking says my package arrived at destination, but I haven’t received it. What’s the problem?

You may get the answer from the following articles:

List of China Post Forbidden Items

Why can't I track my China Post package?

China Import and Export Regulations 2024

3 Answer(s)

Daisy | 6/18/2019 9:14:23 PM Reply

Hi Michael,

What's the tracking number for your package? It may be put at somewhere and waiting you to pick up.

Michael | 6/18/2019 10:00:49 PM Reply

Hi Daisy,
My tracking number is UR511927148CN

Daisy | 6/19/2019 4:04:30 AM Reply

Hi Michael,

If it's already in US, USPS should process it and deliver it to you. You'd better contact USPS to check if they have got it. If not, the destination may be wrong.

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Hi!
I'm Ryan.

I still have not received the items.
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What is the problem?
Please let me know when I can get it