Have not received the package
Asked by Nida Tia |
0
The tracking status for package number ZA01266229801 says "Delivered," but I haven't received it yet. What's the next step for China Post to my case? Who should I contact to track down the package?
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1 Answer(s)
According to the tracking information, ZA01266229801 was delivered on August 17. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.