Hello, I need help, my parcel has been stuck on Shenzhen.

Asked by shangeri | 9/11/2020 5:13:12 PM

Hello,
I need help, my parcel has been stuck on Shenzhen, leave [Shenzhen Exchange Bureau], next stop [Guangzhou International Center] since August 7, 2020. It has been more than one month. Is my package lost? Please help, track number: LZ234654387CN

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

I sent the package back to China and it's stuck at the customs. What should I do?

1 Answer(s)

Daisy | 9/12/2020 6:59:28 AM Reply

Hi shangeri,

It's not lost. You'd better wait for another 20-40 days to see if there is any update. If there is still no update untill October 1, you need to contact the seller to reflect the problem and get a solution as soon as possible.

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