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I am Jane Sylvester my tracking # is LH125411472US. need customs release package


my tracking number is LH125411472US my small package was mailed on 12/22/20 addressed to: LUVME 26298216, LUVME Virgin Hair Co, Shangsheng Creative Part Phase, 510011 Guangzhou, China Mainland. It’s been held at customs since January 13, 2021, 1:46pm. I don’t know why. Please help me to release it back to me (the sender). I would appreciate your help. Thank you.

3 Answer(s)

Hi sly2953,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him call China customs service number 12360 to check.
Hi Daisy, sorry if I write to you in someone else's question but I need your help too. this is the first time i ship to china and i am unable to understand the tracking. please can you help me? tracking number RC223990224IT
Hi Dandy,

It's normal. It's in transit in Shenzhen now:

Number: RC223990224IT
Package status: In transit
Country: Italy -> China
2021-03-30 09:28 Shenzhen, to the Shenzhen International Mail Processing Center (transit)
2021-03-30 05:46 Guangzhou City, leave the Guangzhou International Mail Processing Center, the next stop "Shenzhen International Mail Processing Center" (transfer)
2021-03-28 11:20 Guangzhou City, to reach Guangzhou North Station (transit)
2021-03-28 06:12 Beijing, leave the "Beijing Post Huangcun Station", the next stop "Guangzhou North Station" (transit)
2021-03-25 19:05 Beijing, arrive at Beijing International Mail Transfer Department (transit)
2021-03-19 10:49 Milan, Milan has been exported straight
2021-03-19 07:41 Milan, leaving the Overseas Export Swap Bureau (not yet arriving at China Post)
2021-03-19 07:41 Milan, leave the processing center
2021-03-18 12:14 Italy, Italy has been accepted

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