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Package stuck in Customs with ‘Import Customs Release’ msg.

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Tracking number: EB744220070CN
I have same question as Josh. On tracking details it said Import Customs Release while in Guangzhou GuangDong why does it say import customs when it is been exported from China to Canada?

1 Answer(s)

Hi Opie,

You couldn't receive it. It was returned back to the seller and the seller has got it on May 7. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: EB744220070CN
Package status: Alert
Country: China -> Canada
2021-05-07 11:17 Foshan City, return to the proper cast
2021-05-07 11:13 Foshan City, "Foshan Shunde Daliang Business Department" arranged delivery, delivery staff: Meliyuan, tel: 18565157320, touting department phone: 0757-22683339
2021-05-07 11:07 Foshan City, arrived at Shunde Dalian liang Business Department, Foshan City
2021-05-05 14:53 Foshan City, arrived at Shunde Dalian liang Business Department, Foshan City
2021-05-05 13:30 Foshan City, leave the Foshan Mail Processing Center, the next stop ,Shunde Dalian liang business department of Foshan City
2021-05-05 03:25 Foshan City, Arriving at Foshan Mail Processing Center
2021-05-05 02:14 Guangzhou City, leave Guangzhou Aviation Center, next stop ,Foshan Mail Processing Center (via)
2021-05-04 09:05 Guangzhou City, import customs release
2021-05-03 23:36 Guangzhou City, Guangzhou International Mail Processing Center returned, note: security return
2021-04-30 01:57 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-04-30 01:24 Guangzhou, sent to the import customs
2021-04-29 23:50 Guangzhou City, Arriving at Guangzhou International Mail Processing Center (via)
2021-04-29 22:16 Foshan City, leave Foshan Mail Processing Center, next stop , Guangzhou International Mail Processing Center
2021-04-29 21:48 Foshan City, Arriving at Foshan Mail Processing Center
2021-04-29 21:48 Foshan City, leave the "Ronggui International E-commerce Business Department", the next stop "Guangzhou International"
2021-04-29 18:46 Foshan City, "Ronggui International E-commerce Business Department" has been received

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