Meaning of "Import customs release" status

Asked by Eli | 12/17/2020 12:51:03 AM

Hi!! can you pls tell me what does "import customs release" mean?? is my package going to be returned back to the seller or has it cleared the customs office?
Tracking # LZ465816235CN
on 17track it shows, it's in transit
can u pls help me out, i've been waiting for very long time :(

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2 Answer(s)

Daisy 12/17/2020 9:35:48 PM

Hi Eli,

According to the latest tracking information, it couldn't pass the customs check and is still stuck at the customs now. You couldn't receive it. What you need to do now is to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

V 1/7/2021 1:04:06 AM

Hi pls let me know if my parcel is still coming to me or going to be returned to sender. Thk u
LA122262292CN

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