Asked by Silvia | 2/20/2017 9:40:45 AM

I've this tracking number RO423393010CN but I don't find anything on your portal. Could you help me?

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1 Answer(s)

Daisy 2/20/2017 8:12:16 PM

Your tracking info was not found, possible reasons:
1: The carrier hasn't accepted your package yet.
2: The carrier hasn't scanned and entered your package tracking information into their system yet.
3: Your tracking number is incorrect or invalid.

Do you know when was it shipped? I don't think it has been shipped. You'd better contact the sender to make sure.

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