I got a confirmation email from post office in London on 25.11.2021 ,after I ordered a pair of shoes from Facebook( from china). I am still waiting. It has not arrived yet
The ref: post office provided is LV353012675CN
Longchendz in China

I have a delivery confirmation for LS347045904CN and did not receive my package. I reached out to my local post office and they indicate a 6ounce package was delivered at my mailbox for this delivery confirmation. The item I ordered was a pool ladder with steps and could not have possibly been 6 ounces. It would have bee. Very large and heavy. I need to file a dispute for fraud with the company I ordered from but in order to complete the dispute I need a confirmation from China Post and see what kind of record you have on this shipment. Can you provide me with any documentation?

Norway >>Post forwards my mail once every week to my Chinese address in Sanya. For the last 10 years this worked very well. This winter I have received 1 -one- out of the 11 or 12 envelopes sent me.
Has China Post suffered a general collapse ? Can it no longer be relied upon ? Caan my mail be stuck in custom (sensorship?) Where should I lodge my complains (already tried local post office.)