I have not received my parcels, although they are listed as delivered

Asked by VIKTOR | 3/22/2024 4:31:19 AM

AS834979882CN
AS833568172CN
АС833506994CN
Again: these packages were not delivered! Where are they? I did not receive a response to my previous request!
Check your delivery address:
Viktor Khailenko, Frishman St., 20, App 3, 2nd floor, תל אביב - יפו/Tel Aviv-Yafo, מחוז תל אביב/Tel Aviv District 6356120, Израиль

You may get the answer from the following articles:

Why can't I track my China Post package?

What Are the Reasons That Cause the Loss of Parcels?

How to Send Parcels to Foreign Countries by China Post

1 Answer(s)

Daisy | 3/25/2024 2:25:38 AM Reply

Hi VIKTOR,

They were delivered in late February. If you don't get them, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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