Hi Simran,

It has left China in May and is in transit to Canada now. You can not know the exact situation when it's in the middle locations. It usually takes about 30-60 days to have update showing it arrives. Please wait for more days to get update.

Number: LM715332604CN
Package status: In transit
Country: China -> Canada
Destination:
2020-04-25 02:50, CNSZXD,China, International item has left originating country and is en route to Canada
2020-04-24 21:35, CNSZXA,China, International item processed in originating country
2020-04-24 13:35, China, International item mailed in originating country
Origin:
2020-04-29 22:31, Shenzhen, delivered to air transport
2020-04-29 22:11, Shenzhen, arriving at Shenzhen International Exchange Station
2020-04-29 11:19, Shenzhen, leaving the Shenzhen Interchange Bureau, the next stop , Shenzhen International Exchange Station
2020-04-25 02:50, Shenzhen, Shenzhen Exchange Bureau has been exported directly sealed
2020-04-24 20:37, Shenzhen, leaving the "Shenzhen Futian District Delivery Division International Business Department", the next stop "Shenzhen Exchange Bureau"
2020-04-24 13:35, Shenzhen, "Shenzhen Futian District Delivery Division International Business Department" has received

Never received my parcel even though it says it was delivered?

LO973975705CN

Hi June Ogden,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Canada Post to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.