I never received my delivery

Asked by Randall White | 6/3/2025 8:23:12 AM

Hi,
I received a notification stating my delivery was complete, but I never received anything. Will you please double-check this for me or send a picture of the final delivery drop-off.
ZC01273252499 was my delivery number

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

1 Answer(s)

Daisy | 6/4/2025 2:12:24 AM Reply

Hi Randall White,

It was delivered to SUFFOLK VA 23434 on May 17. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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