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Important - EME status since Jan 23, 2022 (NO NEW UPDATES YET!)

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Hello,
I just want to ask the status of my shipment which has been stopped with EME status since Jan 23, 2022. This is my tracking number EB003844615HK. How long will this process take? I really hope for a fast update for this package of mine.
Thank you

3 Answer(s)

user
Hi BETTY,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

Number: EB003844615HK
Package status: In transit
Country: Hong Kong [CN] -> China
2022-01-23 11:34 CN, Held by customs
2022-01-23 03:11 CN, Arrived at processing centre (inward office of exchange)
2022-01-23 03:11 CN, Presented to customs
2022-01-15 14:57 HK, Handed over to carrier / Left for destination
2022-01-11 10:55 HK, Process completed for departure (Electronic customs information submitted)
2022-01-11 10:11 HK, Arrived at processing centre
2022-01-10 16:08 HK, Posted
2022-01-10 10:22 HK, Sender is preparing item for posting
user
Hello again,
Can I have all my processing done online by sending it to my email? If there is a problem or payment I will do it online.
I am currently abroad. And the receiver in china no one wants to take care of it for me.
I really hope for your help and there is a solution.
Thank you
user
Hi BETTY,

Sorry, only the receiver in China could do it. 

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