Inquiry Regarding Undelivered Parcel

Asked by Sehrish | 6/22/2026 5:15:19 AM

Dear China Post Customer Service,

I am writing to inquire about parcels that were shipped last year and have still not been received.

The tracking numbers are:

CP257696368CN
CP408768404CN
CP408769625CN

According to my records, these parcels were sent last year, but they have not been delivered, and I have not received any recent updates regarding their status.

I kindly request that you investigate these shipments and provide information about their current location, delivery status, or any issues that may have caused the delay. If the parcels have been returned, lost, or held for any reason, please let me know and advise on the next steps.

My contact details are as follows:

Name: Sehrish Munsif
Phone: +92 0332 8863399
Email: [email protected]
Country: Pakistan

I would appreciate your prompt assistance in resolving this matter and look forward to your response.

Thank you for your time and support.

Kind regards,

Sehrish Munsif
Phone: +92 0332 8863399
Email: [email protected]
Pakistan

You may get the answer from the following articles:

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

Why is my package stuck in transit for so long?

0 Answer(s)

Related Questions

CP519246260CN Inquiry About Undelivered Package and Customs Clearance (0 reply)

Tracking number CP519246260CN - Inquiry About Undelivered Package and Customs Clearance
Dear,
I am writing to inquire about a package I purchased from AliExpress, which was shipped via China Post. Unfortunately, the package has not yet cleared customs, and I am uncertain about the necessary steps I need to take to receive it.

The seller has advised me to contact customs to retrieve the package. However, I do not have information regarding the current location of my package.

Could you kindly assist me in locating my package and advise me on the process for customs clearance? I would greatly appreciate your guidance and support in this matter.

Thank you for your time and assistance. I look forward to your response.

Best regards,
Thi Giang Huong Lam

Undelivered parcel (0 reply)

Dear Sir,
I received an email regarding an undelivered parcel. The reason for this is that I am unavailable to receive it during the daytime. Could you please arrange for the courier to leave the parcel at the reception and inform me once it has arrived?
Thank you very much for your assistance.
Kate

Undelivered Parcel (0 reply)

RN821653543GB -tracking

Hello,

My parcel is said to be undelivered but there is security where I live 24/7 and they said there was no note left - I need this parcel to be redelivered thank you

Undelivered CH096721130US (1 reply)

Parcel is undelivered. Left the notice card (1 reply)

Lost parcel (0 reply)

Undelivered (0 reply)

parcel inquiry (1 reply)