Hi Tea,

It may be lost or delayed. You need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to check what happends to it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: ZC04504550699
Package status: In transit (22 days)
2025-04-26 19:44 US, Express delivery arrival processing center [US California US]
2025-04-26 07:44 US, Customs clearance of the destination country [US]
2025-04-25 23:44 US, Arrival [US]
2025-04-24 17:44 CAN, Departure【GUANGDONG】
2025-04-24 07:44 CAN, export customs clearance is completed [CAN]
2025-04-23 17:50 Foshan City, Express delivery departure processing center [Foshan City]
2025-04-23 17:47 Foshan City, Express delivery arrival processing center [Foshan City]
2025-04-23 17:46 Foshan City, the email left [Zencheng Business Department directly under Foshan International Company] and was sent to [Guangshang Center]
2025-04-23 17:43 Foshan City, the email has been sorted at [Zencheng Business Department directly under Foshan International Company] and is ready to be sent
2025-04-23 17:41 Foshan City, China Post has collected emails