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Is my package lost?

Asked by Rzi | 1/15/2021 9:45:17 PM

My package has tracking number EA136035755CN. The last update on tracking was on 16 Nov, 2020 where it says it has been accepted by the airline. But now it has been two months and my package is no where to be found. So, is it lost and should I apply for a refund to the seller?

1 Answer(s)

Daisy 1/16/2021 9:37:02 PM

Hi Rzi,

It's not normal for it. You need to contact the seller to reflect the problem and get a solution as soon as possible.

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