Is the package lost?

Asked by Maddico | 7/13/2020 8:30:29 AM

LY228502745CN
It's been almost 2 months with no update from the seller. Is the package lost or did they give me a fake tracking number?

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

What Are the Reasons That Cause the Loss of Parcels?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 7/14/2020 6:59:22 AM Reply

Hi Maddico,

It's not a fake tracking number nor lost. It was delivered by airline on May 24 and takes about 30-60 days to have update showing it arrives in the USA after it was delivered by airline. You'd better wait for more days to get update. If there is no update in three months, you need to contact the seller to get a solution as soon as possible.

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