Item not delivered

Asked by [email protected] | 4/16/2025 8:33:27 PM

China Post tacking says parcel was delivered 13 days ago. Nothing has arrived. Tried contacting supplier via phone and email , but supplier is uncontactable.

You may get the answer from the following articles:

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 4/16/2025 8:56:23 PM Reply

Hi gwalls244,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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