Cant track my item

Asked by GRACE | 1/11/2017 3:29:53 AM

I bought an item from Brilliant planet through amazon on the 26/11/2016. Item tracking number is OWEAA0015671829YQ, the carrier is CHINA POST. I have followed this order upto now (11/01/2017) and it has not been delivered. When i do the tracking, china post has no information as regards to this item yet the seller is assuring me that it was delivered. May i know where china post delivered this item to in Edinburgh?

1 Answer(s)

Daisy 1/11/2017 8:31:42 PM

Hi Grace,

OWEAA0015671829YQ is not a tracking number at all. I think it's an order number.

You'd better contact the seller to ask the right number in order to track it for you.

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