It's stuck at the US airport. In this case, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
Hello I track the item through the item number AG932509925CN The system says the item was delivered, but I did receive it! I want to know where is the package. If it is in some warehouse location in NSW Sydney our local post to collect it. I already went to the Local Australia Post Office and the item is not there. They couldn't track the item.
It's stuck at the US airport. In this case, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.