Hi CF,

According to the tracking information, ZA00124730601 was delivered on May 16. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to check where it was delivered for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: ZA00124730601
Package status: Successfully received (25 days)
2025-05-16 20:19 Delivered【Vaunac, 24800】, has been submitted
2025-05-15 18:16 Dispatching【Vaunac, 24800】, Delivery
2025-05-13 15:11 Departure from Processing Center【Vaunac,24800】, Express delivery departure processing center
2025-05-11 20:19 Arriyal at Processing Center【Vaunac,24800】, Express delivery to the processing center
2025-05-09 15:11 In Transit【Vaunac】, express delivery is being shipped in China
2025-05-07 21:12 Arrival at 【FR】, Arrival
2025-05-04 13:10 In Transit【Shenzhen】, express delivery is being transported in China, trunk line transit
2025-05-03 00:08 Departure from [Shenzhen], departure
2025-04-30 20:09 Received by Carrier 【Shenzhen】, carrier receiving
2025-04-28 13:11 Customs Clearance Completed【Shenzhen】, Export customs clearance completed【Customs Clearance Completed【Shenzhen】】
2025-04-27 01:20 Departure from Processing Center [Changsha], Express delivery departure processing center [Departure from Processing Center [Changsha]]
2025-04-25 01:18 Arrival at Processing Center [Changsha], Express delivery arrival processing center [Arrival at Processing Center [Changsha]]
2025-04-23 00:37 Departure from Processing Center [Changsha], leave the collection and delivery point [Departure from Processing Center [Changsha]]
2025-04-22 19:58 Changsha City, China Post has collected mail