I ordered a Nintendo Switch from the Best Online Shop on December 3, 2019. I never received it. When I put in a complaint they gave me tracking no LS172418465CN which shows it was delivered on December 30, 2019. My mailman said that the only things delivered that day fit in my mail box. A box with a switch in it would not fit in my mail box. Is there a way to find out the dimensions, weight, etc of the package with tracking number LS172418465CN? All I received on that day was a necklace.