travking stuck since 31st may

Asked by Daniel | 6/4/2020 7:34:00 AM

Good afternoon my parcel LA989394456CN has been stuck at donguan air transport since 31st may i am expecting a washing machine tumble dryer tv and nintendo switch but the parcel has been stuck by the looks of it at dinguan air transport since may 31st and cincerned it has been lost or not put on the export to the uk. I can appreciate that due to the current global pandemic of covid 19 that delays are inevitable however ive not been inforned of the delay and the tracking hasnt updated. Please can you advise what is happening with my shipment...
Thank you

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1 Answer(s)

Daisy 6/6/2020 6:47:26 PM

Hi Daniel,

It's normal. It usually takes about 20-60 days to have update showing it arrives in UK after it was delivered to air transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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