KEEPS BEING RETURNED!!!

Asked by Yen2 | 1/1/2021 8:40:35 AM

UW653021468CN. Please help me with why my parcel keeps on being returned once it enters Shanghai. Why can’t it pass the custom check? What should I do to stop this cycle? This is already the 6th time again. Sender is providing no help and telling me to wait but it has not even moved from China. I’ve already contacted sender but what I want is to figure out how to break this cycle of returns. Can anyone please provide a solution for me/sender to get my parcel moving??? Thank you very much.

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3 Answer(s)

Daisy 1/1/2021 8:16:08 PM

Hi Yen2,

It didn't pass the check and was returned back for many times. It was delivered to you again now. You need to track it in the following days to see if it's normal. If it's returned back again or you couldn't receive it in time, you need to contact the seller to reflect the problem and give you a solution.

Yen2 1/1/2021 8:19:20 PM

Hi Daisy. My point is on WHEN will it be back to normal. Because I know that it will be returned again eventually when it reaches Shanghai for some reason.

Daisy 1/2/2021 1:51:04 AM

Hi Yen2,

Sorry, not sure. You need to track it in the following days to see.

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