My package EB752067188CN has not updated since September 3, and the seller told me it is lost. These items can't be replaced! Is there any hope that a lost package will be found?

Hello I think this parcel is lost LO932743463CN but th seller needs confirmation before I can get compensation can you confirm that its lost its been in transit for 4 months it must be lost

My package was deemed lost and they told me to contact you guys in regards to it , the seller has ignored my requests about the lost package

Parcel tracking is LV382510584CN